Shipping policy
Shipping Policy — alsamicreations
*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }
:root {
--bg: #faf9f7;
--ink: #1a1a1a;
--ink-muted: #6b6b6b;
--ink-faint: #c8c4bc;
--accent: #1a1a1a;
--rule: #e8e4de;
--highlight-bg: #f3f0eb;
}
html { font-size: 16px; }
body {
background: var(--bg);
color: var(--ink);
font-family: 'DM Sans', sans-serif;
font-weight: 300;
line-height: 1.6;
-webkit-font-smoothing: antialiased;
}
/* ── HEADER ── */
.site-header {
padding: 20px 20px 0;
display: flex;
align-items: center;
justify-content: space-between;
border-bottom: 1px solid var(--rule);
padding-bottom: 16px;
}
.logo {
font-family: 'Cormorant Garamond', serif;
font-weight: 400;
font-size: 1.15rem;
letter-spacing: 0.18em;
text-transform: lowercase;
color: var(--ink);
text-decoration: none;
}
.breadcrumb {
font-size: 0.7rem;
letter-spacing: 0.1em;
color: var(--ink-muted);
text-transform: uppercase;
}
/* ── HERO STRIP ── */
.policy-hero {
padding: 36px 20px 24px;
border-bottom: 1px solid var(--rule);
}
.policy-hero .label {
font-size: 0.65rem;
letter-spacing: 0.2em;
text-transform: uppercase;
color: var(--ink-muted);
margin-bottom: 8px;
}
.policy-hero h1 {
font-family: 'Cormorant Garamond', serif;
font-weight: 300;
font-size: clamp(2rem, 8vw, 2.8rem);
line-height: 1.1;
letter-spacing: -0.01em;
color: var(--ink);
margin-bottom: 16px;
}
.hero-tag {
display: inline-flex;
align-items: center;
gap: 6px;
background: var(--ink);
color: #fff;
font-size: 0.7rem;
letter-spacing: 0.12em;
text-transform: uppercase;
padding: 6px 12px;
font-weight: 500;
}
/* ── QUICK STATS ROW ── */
.stats-row {
display: grid;
grid-template-columns: repeat(3, 1fr);
border-bottom: 1px solid var(--rule);
}
.stat-item {
padding: 20px 16px;
border-right: 1px solid var(--rule);
text-align: center;
}
.stat-item:last-child { border-right: none; }
.stat-icon {
font-size: 1.4rem;
margin-bottom: 6px;
display: block;
line-height: 1;
}
.stat-label {
font-size: 0.62rem;
letter-spacing: 0.12em;
text-transform: uppercase;
color: var(--ink-muted);
display: block;
line-height: 1.4;
}
.stat-value {
font-family: 'Cormorant Garamond', serif;
font-size: 1rem;
font-weight: 500;
color: var(--ink);
display: block;
margin-top: 2px;
}
/* ── MAIN CONTENT ── */
.policy-body {
max-width: 480px;
margin: 0 auto;
}
/* ── FREE SHIPPING BANNER ── */
.banner-strip {
margin: 0;
background: var(--highlight-bg);
border-bottom: 1px solid var(--rule);
padding: 16px 20px;
display: flex;
align-items: flex-start;
gap: 12px;
}
.banner-strip .icon { font-size: 1.1rem; flex-shrink: 0; margin-top: 1px; }
.banner-strip p {
font-size: 0.82rem;
color: var(--ink);
line-height: 1.5;
}
.banner-strip strong { font-weight: 500; }
/* ── SECTION ── */
.section {
border-bottom: 1px solid var(--rule);
padding: 28px 20px;
}
.section-head {
display: flex;
align-items: center;
gap: 10px;
margin-bottom: 16px;
}
.section-icon {
width: 32px;
height: 32px;
background: var(--ink);
color: #fff;
border-radius: 50%;
display: flex;
align-items: center;
justify-content: center;
font-size: 0.85rem;
flex-shrink: 0;
}
.section-title {
font-family: 'Cormorant Garamond', serif;
font-weight: 400;
font-size: 1.15rem;
letter-spacing: 0.03em;
color: var(--ink);
}
.section p {
font-size: 0.83rem;
color: var(--ink-muted);
line-height: 1.65;
margin-bottom: 12px;
}
.section p:last-child { margin-bottom: 0; }
/* ── DELIVERY TABLE ── */
.delivery-table {
width: 100%;
border-collapse: collapse;
margin-top: 4px;
font-size: 0.78rem;
}
.delivery-table thead th {
text-align: left;
font-size: 0.6rem;
letter-spacing: 0.14em;
text-transform: uppercase;
color: var(--ink-muted);
font-weight: 500;
padding: 0 0 10px;
border-bottom: 1px solid var(--rule);
}
.delivery-table thead th:last-child { text-align: right; }
.delivery-table tbody td {
padding: 12px 0;
border-bottom: 1px solid var(--rule);
color: var(--ink);
line-height: 1.4;
vertical-align: top;
}
.delivery-table tbody td:last-child {
text-align: right;
font-family: 'Cormorant Garamond', serif;
font-size: 0.95rem;
font-weight: 500;
white-space: nowrap;
padding-left: 12px;
}
.delivery-table tbody tr:last-child td { border-bottom: none; }
.table-note {
margin-top: 14px;
font-size: 0.75rem;
color: var(--ink-muted);
line-height: 1.55;
font-style: italic;
}
/* ── STEPS (ORDER PROCESSING) ── */
.steps { display: flex; flex-direction: column; gap: 0; }
.step {
display: flex;
gap: 14px;
align-items: flex-start;
position: relative;
}
.step:not(:last-child)::after {
content: '';
position: absolute;
left: 15px;
top: 32px;
bottom: -1px;
width: 1px;
background: var(--rule);
}
.step-num {
width: 31px;
height: 31px;
border: 1px solid var(--ink-faint);
border-radius: 50%;
display: flex;
align-items: center;
justify-content: center;
font-size: 0.7rem;
font-weight: 500;
color: var(--ink-muted);
flex-shrink: 0;
background: var(--bg);
position: relative;
z-index: 1;
}
.step-content { padding: 4px 0 20px; }
.step-content strong {
display: block;
font-size: 0.8rem;
font-weight: 500;
color: var(--ink);
margin-bottom: 3px;
letter-spacing: 0.02em;
}
.step-content span {
font-size: 0.78rem;
color: var(--ink-muted);
line-height: 1.5;
}
/* ── PILL LIST ── */
.pill-list { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 12px; }
.pill {
background: var(--highlight-bg);
border: 1px solid var(--rule);
padding: 5px 12px;
font-size: 0.73rem;
color: var(--ink);
letter-spacing: 0.03em;
}
/* ── CONTACT CARD ── */
.contact-card {
background: var(--ink);
color: #fff;
margin: 0;
padding: 28px 20px;
border-bottom: 1px solid var(--rule);
}
.contact-card .section-title { color: #fff; font-size: 1.1rem; }
.contact-card .section-head { margin-bottom: 20px; }
.contact-card .section-icon { background: rgba(255,255,255,0.12); }
.contact-row {
display: flex;
align-items: center;
gap: 12px;
padding: 12px 0;
border-bottom: 1px solid rgba(255,255,255,0.1);
}
.contact-row:last-of-type { border-bottom: none; }
.contact-row .c-icon {
width: 28px;
height: 28px;
border: 1px solid rgba(255,255,255,0.2);
border-radius: 50%;
display: flex;
align-items: center;
justify-content: center;
font-size: 0.75rem;
flex-shrink: 0;
}
.contact-row .c-info { flex: 1; }
.contact-row .c-label {
font-size: 0.6rem;
letter-spacing: 0.14em;
text-transform: uppercase;
color: rgba(255,255,255,0.5);
display: block;
margin-bottom: 1px;
}
.contact-row .c-value {
font-size: 0.82rem;
color: #fff;
}
.wa-btn {
display: inline-flex;
align-items: center;
gap: 8px;
margin-top: 20px;
background: #fff;
color: var(--ink);
padding: 10px 18px;
font-size: 0.72rem;
letter-spacing: 0.12em;
text-transform: uppercase;
font-weight: 500;
text-decoration: none;
width: 100%;
justify-content: center;
}
/* ── FOOTER NOTE ── */
.footer-note {
padding: 20px;
text-align: center;
font-size: 0.68rem;
color: var(--ink-faint);
letter-spacing: 0.06em;
}
/* ── ANIMATIONS ── */
@keyframes fadeUp {
from { opacity: 0; transform: translateY(12px); }
to { opacity: 1; transform: translateY(0); }
}
.section, .banner-strip, .stats-row, .contact-card {
animation: fadeUp 0.5s ease both;
}
.section:nth-child(2) { animation-delay: 0.05s; }
.section:nth-child(3) { animation-delay: 0.1s; }
.section:nth-child(4) { animation-delay: 0.15s; }
.section:nth-child(5) { animation-delay: 0.2s; }
.section:nth-child(6) { animation-delay: 0.25s; }
.contact-card { animation-delay: 0.3s; }
alsamicreations
Shipping
🇵🇰 Free shipping all over Pakistan
Message on WhatsApp
Last updated · 2025
Shipping
Policy
🇵🇰 Free shipping all over Pakistan
Dispatch
1–2 days
Min. Order
None
Delivery Fee
Free
Delivery Within Pakistan
Al-Sami Creations delivers to every city, town, and address across Pakistan — from Karachi to Gilgit. No location restrictions and no minimum order value required to qualify for delivery.
Estimated Delivery Times
Orders are dispatched within 1–2 working days of confirmed payment.
| Location | Est. Delivery |
|---|---|
| Major cities Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad |
3 working days |
| Other cities & towns Across Pakistan |
4–7 working days |
| Remote or rural areas | 7–12 working days |
Times are estimates based on standard courier timelines. Delays may occur during peak seasons. You'll be informed via WhatsApp of any changes to your expected delivery date.
Order Processing
1
Payment Confirmed
Your order enters our dispatch queue immediately after payment is confirmed.
2
Dispatched in 1–2 Days
Processing typically takes 1–2 working days. Orders placed on public holidays ship the next working day.
3
WhatsApp Tracking Shared
You'll receive your order details and tracking number via WhatsApp so you can follow your parcel's journey at any time.
Packaging
Every product is carefully packed before dispatch to ensure safe delivery. If you're ordering for a special occasion like Eid, a wedding, or any ceremony — please mention this when placing your order via WhatsApp so we can prioritise accordingly.
Carefully packed
Special occasion notes
WhatsApp: 0307-0015555
Tracking Your Order
After dispatch, you'll receive a tracking number via WhatsApp. Use it to check your parcel's status directly with our courier partner at any time.
If your parcel hasn't arrived within the estimated window, contact us on WhatsApp immediately — we'll investigate and update you within 24 hours during business hours.
Wrong or Damaged Item
If your order arrives with the wrong item or visible damage, share clear photographs via WhatsApp within 24 hours of delivery. We'll arrange a resolution — replacement, exchange, or refund — without any hassle.
Please note that minor colour variation between your screen and the actual garment is normal, as monitor settings and product photography lighting may differ. We strive to represent colours as accurately as possible.
Contact Us
WhatsApp
0307-0015555
Email
alsamicreations.pk@gmail.com
Business Hours
Monday – Saturday, 10:00 AM – 1:00 AM PKT